What we fix
Every small Texas trades shop, whether plumbing, electrical, roofing, HVAC, concrete or handyman, has the same profit leaks. This isn’t a hustle problem. It’s a systems problem. Here’s where the money goes, and exactly what we do about it.
1. Missed calls = lost jobs
The leak: Every call that goes to voicemail is a job your competitor books instead.
The fix: Missed-call text-back. When you can’t pick up, the caller gets a text from your business number right away, and the conversation lands in a texting inbox your whole crew can see. Nobody has to call back from the truck to keep the lead warm.
2. Slow follow-up = cold money
The leak: Speed wins. The shop that responds first books the job.
The fix: Estimates you build and send from your phone the same day, appointment reminders that send themselves, and one inbox where every lead sits until somebody answers it.
3. Disconnected software = wasted money
The leak: Phone doesn’t talk to CRM. CRM doesn’t talk to invoicing. The calendar lives in three places.
The fix: One system for customers, jobs, estimates, invoices, payments and texting. On Setup Day we come to your shop, set up your business number, import your customer list and train your team, so it is running before we leave.
4. Invisible online = invisible to customers
The leak: If your shop can’t be found, your shop can’t be hired.
The fix: Review requests that go out on their own after every job, a booking page you can link from your Google listing or website, and, with the Marketing add-on, posts with short video published to Facebook and Instagram so your shop shows up every week.
5. Owner stuck behind the desk
The leak: Nobody started a trades business to do paperwork at 10pm.
The fix: Invoices go out when the job is done, payments come in by card or bank, and reminders and review requests run on their own. Unlimited users, so the office and the crew work from the same screen.
6. Rentals on the side = a second job
The leak: A lot of tradesmen own a rental or two and run them out of a shoebox.
The fix: Property Desk handles leases, rent collection and maintenance, free for your first unit. Deal Desk checks the numbers on the next one with live rent comps.
Not sure which leak is costing you the most? Book a free 30-minute audit and we’ll tell you straight.